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Central Case Management System

A nationwide project for an easy-to-use web-based centralised database for community advice offices, staffed by paralegals, in South Africa

A-case-management-systems-architecture

The journey

I was the developer of the Central Case Management System (CCMS) for community advice offices in South Africa. A nationwide consultative process was conducted with paralegals in order to determine their needs.

I did the initial core development as a proof of concept. This was further developed by the National Alliance for the Development of Community Advice Offices (NADCAO).

Since this is a closed system, it is not available on the public internet. The CCMS was wholly funded by Atlantic Philanthropies.

Atlantic Philanthropies mentions the CCMS as a core output in the linked report. See page 33 under Advocacy and Lobbying.